IT EDW Operations

Full Time

78109BR

Job Summary

The incumbent in this position will be responsible for assisting the ARS team with supporting the UCSF Research Compliance groups by creating, communicating, and implementing their vision and requirements, configuring system functionality to meet end-user needs, and working on and management of projects such as the onboarding of new labs and biobanks into BSIP-supported systems. They will help establish objectives and work plans and assist with performing the tasks necessary to accomplish the tasks that align with the agreed-upon outcomes.

This position will be heavily involved in system analysis, data migration, system demonstrations, configuration, testing, and support as well as developing system documentation that aids users with use and management of the system. The incumbent in this position will analyze complex issues, document use cases, and work within defined procedures and practices, recommending the appropriate action. In addition, they will need to intimately learn the system to provide an adequate support system for end users.

This position works with different levels of stakeholders in the research areas including the other departmental IT resources and third-party vendors to support different areas of research. Works with stakeholders to configure the system and reports changes needed to meet business processes and requirements, and based on those requirements provides recommended technical solutions, and tools. These solutions will be supported by central IT and the incumbent will be working with and a part of that team to either enhance or expand current offerings to support business and security requirements or provide recommendations for successful support.

The Research System Analyst will work closely with the Biospecimen Informatics Systems Supervisor, Research Systems Business Analysis, Research Solutions Architect, and BSIP Program Manager as well as various members of the ARS team, to oversee the implementation, set-up and management of the research services and support. In addition, they will need to work with the various teams in UCSF's central IT and learn how they can be used to meet the requirements of the research community. Areas include UCSF's Security, Compliance, Research Data, Research Administrative Applications, and Research Infrastructure (on-prem and cloud).

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

This position will be housed within the Central IT, which provides architecture, infrastructure, network, security, analytics, integration, and application support services and is essential to the organization's ability to support growth, mitigate security risk, and manage, store, and share sensitive information. Specifically this position will report to the Academic Research Services Team (ARS), which is focused on providing the central services for researchers.

Required Qualifications

• Bachelor's degree in a related area and/or 3-5 years equivalent work experience in a related field.
• 3+ years equivalent work experience with an emphasis in computer science, data processing, computer information systems, system support, or a related field.
• Understanding of and experience troubleshooting client, issues and documenting the actions that can be taken to improve or correct performance. Experience in incident response and digital forensics, including data collection, examination, and analysis.
• Thorough knowledge of business and process analysis functions. Knowledge of the design, development, and application of technology and systems to meet business needs.
• Ability to write technical documentation in a clear and concise manner.
• Broad knowledge of various areas of IT.
• Interpersonal skills sufficient to work with both technical and non-technical personnel at various levels in the organization. Ability to elicit and communicate technical and non-technical information in a clear and concise manner.
• Works independently and as part of a team. Demonstrated problem-solving skills. Ability to learn effectively and meet deadlines.

Preferred Qualifications

• Advanced skills associated with design, modification/system configuration, and implementation. Basic knowledge of secure software development lifecycle. Demonstrated ability to create software specifications.
• Familiarity with logical data design and data mapping.
• Advanced knowledge of computer security tools, best practices and policies including demonstrated experience securing server-based software. Demonstrated skill at administering moderately complex security controls and configurations to computer hardware, software and networks.
• Demonstrated testing and test planning skills.
• Demonstrate a comprehensive understanding of how system management actions affect other systems, system users, and dependent/related functions.
• Familiarity with data quality and governance issues and requirements.
• Familiarity with research compliance applications and management of these applications.
• Experience with LIMS or ERP systems.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Organization

Campus

Job Code and Payroll Title

007309 INFO SYS ANL 3

Job Category

Clinical Systems / IT Professionals

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

Flexible (combination of onsite and remote work), Mission Center Building (SF), San Francisco, CA

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Mon-Fri; 8-5