Transplant - Kidney Acquisition
Full Time
78396BR
Job Summary
The Transplant Financial Counselor (TFC) is a critical member of the transplant multidisciplinary team and works collaboratively with physicians, nurse coordinators, social workers, practice coordinators and external insurance case managers to ensure that patients are financially eligible and cleared for services throughout the transplant process. The TFC also collaborates with the Contracting Department for non-contracted payors and resolves billing issues for transplant related services with UCSF's billing representatives. The TFC will manage a large caseload of approximately 1,000 pre-transplant patients which includes counseling and education during the evaluation, waitlist and transplant phases of care. The TFC is a critical role and is required of all transplant programs as stated in the United Network for Organ Sharing (UNOS) bylaws.
The TFC works independently and follows the guidelines as set forth by the transplant department policies and procedures. The TFC provides patient education on insurance rules and regulations, counseling on transplant specific financial expectations, reviewing patient financial responsibility, coordinating the insurance process for patients for evaluation, waitlist testing, living donor workup, Living or Deceased Donor Transplant Surgery, and other specialty referral appointments as necessary. This includes obtaining all needed authorizations for above mentioned services while seeking to maximize the utilization of benefits and coordinate cost-effective care in a managed care environment for each patient.
The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles) Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description
UCSF Transplant Services provides care to kidney, heart, liver, lung and pancreas patients with end stage organ failure requiring transplantation. Each year we evaluate over 2,000 potential recipients and living donors and perform over 600 transplants. UCSF is one of the busiest transplant programs in the country with excellent post-transplant outcomes. Our multidisciplinary team of experienced clinicians provides cutting edge care to our patients and their families.
Required Qualifications
Preferred Qualifications
About UCSF
At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/ppsm-20
For the University of California's Anti Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
Organization
Health
Job Code and Payroll Title
004542 PAT BILL AND COLL REPR 4
Job Category
Accounting / Finance, Administrative Support, Financial, Support Services
Bargaining Unit
99 - Policy-Covered (No Bargaining Unit)
Employee Class
Career
Percentage
100%
Location
Fully Offsite, Remote / Telecommute
Shift
Days
Shift Length
8 Hours
Additional Shift Details
M-F