Serves customers alcoholic and non alcoholic beverages including beer, wine, cocktails, juices, etc. Prepares garnishes and mixes drinks for guests according to recipes Assess customer needs and preferences and make recommendations Maintain attractive and orderly appearance of bar area through arrangement of bottles & glassware Ensure bar area adheres to highest standards

Communicates with guests to assist in purchasing decisions Provides outstanding customer service and engage in suggestive selling Ensures the daily operation of the retail outlet adheres to operating procedure guidelines Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing Performs cash handling func

Oversees Guest Services, Housekeeping, Food & Beverage, Aquatics, Cub Club and Retail Departments Assists Directors in accomplishing human resources' objectives by over seeing the recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining effort Communicates job expectations; planning, monitoring, appraising, and reviewing jo

Oversees all merchandising functions including store display and design, inventory, tracking/analyzing, merchandise purchasing, par levels and pricing, merchandise/materials sourcing Develops and manages labor, COS, and expense budgets Manages staff including employee training programs, scheduling and employee relations Oversees sales functions including POS system, cash

Maintains the security and safety of the hotel, Guests, Pack Members and their property by providing constant vigilance in and around the hotel premises Fills in security related job assignments Runs routine inspections of the hotel premises Acts promptly in the event of a circumstance that requires attention Assists Management in dealing with any incidents that arise wit

Develop detailed, realistic, and comprehensive plans that support organizational objectives, effectively allocating resources and time across groups or departments Fiscal and budgetary management of aquatic operations including creating and maintaining departmental budgets, forecasts, and financial reports as needed; reviewing and approving all purchases for the departmen

Work closely with on property staff on systems related issues pertaining to the PMS, POS Proactively monitor and administer the network, workstation operating systems, security system, safety, backups and servers related to the systems within his/her focus for the resort Assemble, disassemble, repair, install, and de install computers and related equipment approved for us

Supervises daily front office operations to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Ensures daily success of check in standards and operational efficiencies Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and

Responsible for training and developing of staff for potential career advancement, providing feedback, and making personnel related decisions Ensures staff are scheduled effectively to maximize customer satisfaction and financial objectives are met Responsible for performance reviews, investigations, discipline, salary planning, and all other staff related functions Point

Ensure the daily operation of the back of house adheres to operating procedure guidelines Perform food preparation tasks for all fruits, vegetables, meats, poultry, fish, etc. used in recipes Prepare all food items per recipe guidelines, tasting and adjusting for flavor with assistance of chef Ensure back of house area adheres to the highest standards of cleanliness, pres

Oversees Guest Services, Housekeeping, Food & Beverage, Aquatics, Cub Club and Retail Departments Assists Directors in accomplishing human resources' objectives by over seeing the recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining effort Communicates job expectations; planning, monitoring, appraising, and reviewing jo

Assist the Director in forecasting and executing departmental and safety budget Develop and maintain inspection programs to support the waterpark operation Assists in managing the department including; maintaining strong team atmosphere, scheduling, conducting training, general purchasing, and cleanliness program Assists in developing Managers, Supervisors and Lifeguards

Read, interpret and follow with Banquet Event Orders (BEOs) and follow instruction for service from Banquet Captain and/or Manager Participate in event setup including; moving and setting tables and chairs, buffet setup, side stations, etc. Prepare table settings, condiments, beverages, etc. for the function as dictated Communicate with Banquet Captain and/or Manager thro

The Trainer's role at Great Wolf's Call Center is pivotal in crafting and implementing comprehensive learning and development strategies and programs. As a key player in a team that directly engages with guests for sales or service support, the Trainer will operate within a hybrid structure that includes both in house leadership and near shore vendors. The ideal candidate

Helps patrons select food and beverages by presenting menu; offering cocktails and appetizers; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions and understanding customer's special needs and/or dietary restrictions Transmits orders to bar and kitchen by recording patrons' choices; identifying patron